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As the co-founder of AGConsult, a Belgium-based usability and conversion optimization company, Els has been creating better online experiences based on user research since 2001.
She’s an advocate for qualitative user research and moderated user testing in particular. She loves helping companies to understand their customers better. Because a happy customer is a returning customer.
Els has moderated over 3.500 user tests for companies such as AtlasCopco, Orange, Daikin and Bridgestone.
THE LOST ART OF ASKING QUESTIONS
How to make surveys work for you 🎯
Most surveys suck. But they don’t have to. The right timing, wording and tone of voice of your question can make all the difference.
In this workshop, Els helps you master the key element of getting surveys right.
THE USER TESTING MASTERCLASS
In this masterclass you will learn, among many others, how to:
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